Have a question or need assistance? We’re here to help. Feel free to reach out to us anytime—we aim to respond as quickly as possible.

For quick answers, you may also check our FAQ section or track your order through our Order Status page.

Customer Service Hours (HKT)

• Monday – Friday: 9:00 AM – 7:00 PM
  
• Saturday: 9:00 AM – 2:00 PM
  

Our Contact Details

• Trade Name: LAROSSI LIMITED
  
• Shop Name: Caay Shop
  
• Business Registration Number: 79783221
  
• Address: RM 1911A, Unit F, 19/F, Golden Bear Centre, 66 Chai Wan Kok Street, Tsuen Wan, Hong Kong
  
• Email: info@caayshop.com
  
• Phone: +852 92900438
  

Get in Touch

You can also fill out the contact form available on our website. Our support team will get back to you within 24 hours.

To help us assist you faster, please include your order number (if applicable) along with your message.