Caay Shop (operated by LAROSSI LIMITED) is a modern fashion destination for women and men, offering high-quality clothing and jewelry. Our mission is to make timeless style effortless, accessible, and reliable for our global community.

Every order is carefully handled and shipped from our trusted fulfillment centers, so you can enjoy fast, reliable service.

Total delivery time is 5–15 business days. This includes 1–3 days for processing and 4–12 days for transit.

Yes! We offer free shipping to the following countries: Hong Kong, United States, Canada, United Kingdom, Australia, and New Zealand.

Delivery times may vary depending on your location, customs clearance, and external factors.

Once your order has shipped, you’ll receive an email with a tracking link so you can follow your package’s progress anytime on our Tracking Page.

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and other secure payment options available at checkout.

Absolutely. Your privacy and security are our top priorities. All transactions are encrypted and processed through secure payment gateways.

If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery for an exchange or refund. Items must be unworn, unwashed, and in their original packaging.

Simply contact our support team at info@caayshop.com with your order number, and we’ll guide you through the return process.

For hygiene reasons, items such as underwear or swimwear can only be returned if they arrive defective. Custom-made or personalized products are also non-returnable.

Each product page includes a detailed size chart to help you find your perfect fit. If you’re between sizes, we recommend choosing the larger size for added comfort.

For even more precision, try our AI-powered size tool: just enter a few details like your weight and fit preference, and it will suggest your ideal size based on the best data available.

We strive to represent all products as accurately as possible. However, slight color variations may occur due to differences in screen settings.

Our customer service team is happy to assist you! You can reach us by email at info@caayshop.com or via our contact page.

We reply to all inquiries within 24 hours (excluding weekends and holidays).

Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive offers and new arrivals.

We recommend following the care label on each garment. To keep your clothing looking beautiful, wash gently and avoid high heat when drying.

Follow the care label on each garment for best results. Wash clothing gently and air dry when possible. For jewelry, store carefully and avoid moisture or harsh substances to maintain shine and quality.