Terms and Conditions

OVERVIEW

Welcome to CASALARO! The terms “we,” “us,” and ‘our’ refer to CASALARO. CASALARO operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). CASALARO is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover topics such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions or the Privacy Policy, you may not use or access our Services.

Section 1 - Overview

Welcome to CASALARO! The terms “we,” “us,” and “our” refer to CASALARO. CASALARO operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). CASALARO is based on Shopify, which enables us to provide you with the Services.

The following terms and conditions, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover topics such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you may not use or access our Services.

Section 2 – Access and Account

By agreeing to these Terms and Conditions, you represent that you are of legal age in the state or region where you reside and that you have given us your consent to allow your minor relatives to use the Services on devices that you own, have purchased, or manage.

In order to use the Services, including accessing or navigating our online stores or purchasing products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment, and delivery information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have full authority to provide such information.

You are solely responsible for the security of your account login information and for all activity on your account. You may not transfer, sell, assign, or license your account to another person.

Section 3 – Our Products

We have made every effort to display our products and services in our online shops as accurately as possible. However, please note that the colors or appearance of the products may differ from the colors displayed on your screen due to the device you use to access the shop and its settings and configuration.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the representations in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to remove products from our range at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 4 – Orders

By placing an order, you are making an offer to purchase. CASALARO reserves the right to accept or reject your order at its sole discretion for any reason. Your order is only considered accepted after confirmation by CASALARO. Acceptance of your order is subject to receipt and processing of your payment.

Please check your order carefully before submitting it, as CASALARO may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided when you placed the order.

Returns or exchanges of your purchases will only be made in accordance with our Return and Refund Policy.

You represent and warrant that your purchases are for your personal use or the use of your household and not for commercial resale or export.

Section 5 – Prices and Billing

Prices, discounts, and special offers are subject to change without notice. The price charged for a product or service is the price in effect at the time of order and will be stated in the order confirmation you receive by email. Unless expressly stated otherwise, the prices quoted do not include taxes, shipping, handling, customs, or import fees.

The prices listed in our online stores may differ from the prices in brick-and-mortar stores or in online stores or other stores operated by third parties. We may offer promotions for the Services from time to time that may affect pricing and are subject to terms and conditions other than these Terms. In the event of any conflict between the terms of a promotion and these Terms and Conditions, the terms of the promotion shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are authorized to use this credit card for the purchase, (iii) the charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred by you at the stated prices, including shipping and handling charges and all applicable taxes.

Section 6 - Shipping and Delivery

We offer free shipping on all products within Germany. Orders are usually processed within 1–5 business days (Monday through Friday) and delivered within 1–5 business days after processing. The total delivery time (processing time + delivery time) is a maximum of 10 business days. Please note that delays may occur on holidays or during periods of high order volume, over which we have no control. Shipping is handled by FedEx, UPS, and DHL, and you will receive a tracking number by email as soon as your order has been shipped.

It is not possible to change the delivery address after the order has been placed. If you wish to make a change, please contact us within 24 hours of placing your order at info@casalaro.com We accept cancellations at any time as long as the order has not yet been shipped.

If your package has been damaged during transport, please refuse to accept it if possible. If the package was delivered in your absence, please contact our customer service. If unexpected delivery delays occur, please contact us—we will be happy to help you.

Section 7—Intellectual Property

Our services, including but not limited to all brands, trademarks, text, representations, images, graphics, product reviews, video and audio files, as well as their design, selection and arrangement, are the property of CASALARO, its affiliates or licensors and are protected by US and foreign patent, copyright and other intellectual property laws.

These Terms and Conditions permit you to use the Services solely for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit the material in the Services. Unless expressly provided herein, nothing in these Terms of Use grants you any license or other rights to any patents, trademarks, copyrights, or other intellectual property of CASALARO, Shopify, or any third party, nor may any such grant be inferred from these provisions.

Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by CASALARO.

The names, logos, product and service names, designs, and slogans of CASALARO are trademarks of CASALARO or its affiliates or licensors. You may not use these trademarks without the prior written permission of CASALARO. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

Section 8 – Optional Tools

You may be able to access third-party customer tools offered as part of the Services, which we neither monitor nor control nor have any influence over.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We disclaim any liability arising from or related to the use of optional third-party tools.

The use of optional tools offered through the website is entirely at your own risk and discretion. You are responsible for familiarizing yourself with and accepting the terms and conditions under which the tools are provided by the respective third-party providers.

We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms and Conditions.

Section 9 – Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites that you choose to access at your own discretion. If you decide to leave the Services to access these third-party materials or websites, you do so at your own risk.

We are not liable for any harm or damage caused by your access to third-party websites or by your purchase or use of any products, services, resources, or content on third-party websites. You should carefully review the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third-party provider.

Section 10 – Relationship with Shopify

CASALARO is powered by Shopify, which allows us to provide you with the Services. However, all sales and purchases you make in our store are made directly with CASALARO. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the dealings between you and CASALARO, including any injuries, damages, or losses resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all liability for any claims, damages, and liabilities arising out of or in connection with your purchases and transactions with CASALARO.

Section 11 – Privacy Policy

All personal data we collect through the Services is subject to our Privacy Policy. In addition, certain personal data may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is shared with Shopify and third-party providers, which may be located in countries other than the country in which you reside, in order to provide the Services to you. Please see our Privacy Policy for more information about how we, Shopify, and our partners use your personal data.

Section 12 – Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

For example, we may use our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms.

You also represent and warrant that: (i) you own or have full rights to all Feedback content; (ii) you have disclosed any compensation or incentives you have received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms and Conditions.

We are not obligated to (1) treat your feedback as confidential, (2) pay compensation for your feedback, or (3) respond to your feedback.

We reserve the right, but are not obligated, to monitor, edit, or remove any feedback that we deem, in our sole discretion, to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms and Conditions.

You represent that your Feedback does not infringe on any third-party rights, including copyrights, trademarks, privacy rights, personality rights, or other personal or proprietary rights. You further warrant that your feedback does not contain any defamatory or otherwise unlawful, offensive, or obscene statements and is free of computer viruses or other malware that could in any way interfere with the operation of the Services or any related website. You may not use a false email address, impersonate any person, or otherwise mislead us or third parties as to the origin of the feedback. You are solely responsible for your feedback and its accuracy. We assume no responsibility or liability for feedback posted by you or any third party.

Section 13 – Errors, Inaccuracies, and Omissions

Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. If there are any inaccuracies, we reserve the right to correct any errors, inaccuracies, or omissions, change or update information, or cancel orders at any time without prior notice (even after you have submitted your order).

Section 14 – Prohibited Uses

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or other persons; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms and Conditions; (g) to transmit or cause to be transmitted any advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or other similar promotional activities; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits the use of the Services or which, in our sole discretion, may harm or expose CASALARO, Shopify, or users of the Services to liability.

In addition, you agree not to: (a) upload or transmit any viruses or other types of malicious code that in any way impair the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collecting or tracking the personal data of others; (d) engaging in spam, phishing, pharming, pretexting, spidering, crawling, or scraping activities; or (e) compromising or circumventing the security features of the Services or any associated website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms and Conditions.

Section 15 – Termination

We may terminate this Agreement or your access to the Services (or any part thereof) at any time without notice in our sole discretion. You will remain liable for all amounts due up to the date of termination.

The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 – Disclaimer

The information presented in or through the Services is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. If you rely on this information, you do so at your own risk. We disclaim all liability and responsibility arising from any reliance on such materials by you or any other visitor to the Services or anyone who may be informed of its contents.

Unless expressly stated by CASALARO, the Services and all products offered through the Services are provided “as is” and “as available” for your use, without any express or implied representations, warranties, or conditions of any kind, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not warrant or guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the exclusion of implied or other warranties, so the above exclusion may not apply to you.

Section 17 – Limitation of Liability

To the extent permitted by law, CASALARO, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, shall in no event be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising out of your use of the Services or any products purchased through the Services, or for any other claims related in any way to your use of the Services or any product, including, but not limited to, errors or omissions in content or loss or damage of any kind incurred as a result of the use of the Services or any content (or products) posted, transmitted, or otherwise made available through the Services, even if advised of the possibility of such damages.

Section 18 – Indemnification

You agree to indemnify, defend, and hold harmless CASALARO, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to third parties and arising out of (1) your breach of these Terms and Conditions or the documents they refer to, (2) your violation of any law or the rights of any third party, or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that failure to notify you promptly will not relieve you of your obligations unless you are materially prejudiced by such failure. We may control the defense and settlement of any such claim at your expense, including the choice of legal counsel, but we will not settle any claim that requires non-monetary obligations on your part without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of any claim, including by providing relevant documents.

Section 19 – Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall nonetheless remain in effect to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms and Conditions. The validity and enforceability of the remaining provisions shall not be affected by such a finding.

Section 20 – Waiver, Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and offers, whether oral or written, between you and us (including, but not limited to, prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

Section 21 – Assignment

You may not assign, transfer, or delegate this Agreement or any of your rights or obligations under these Terms and Conditions without our prior written consent, and any attempt to do so shall be null and void. We may assign, transfer, or delegate these Terms and Conditions and our rights and obligations without consent or notice to you.

Section 22 – Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal, state, or territorial laws of the country in which CASALARO has its principal office. You and CASALARO agree to the jurisdiction and personal jurisdiction of these courts.

Section 23 - Headings

The headings used in this agreement are for convenience only and do not affect these Terms and Conditions.

Section 24 - Changes to the Terms and Conditions

You can view the current version of the Terms and Conditions at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms and Conditions in accordance with applicable law. Such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms and Conditions constitutes your acceptance of those changes.

Section 25 – Contact Information

If you have any further questions, please contact us at:

Email: info@casalaro.com

Shop Name: Caaylogistics B.V.

Business name: Kssi Logistics

Address: Thomas à Kempisstraat 44, 1064 LX, Netherlands

Organization number: 93603533

Opening hours:

Monday - Friday: 9:00 a.m. - 7:00 p.m.

Saturday - Sunday: 9:00 a.m. - 2:00 p.m.